This place is special & miraculous! The atmosphere is pleasant conducive to therapy. Staff always smiling & caring. They help to improve you with photos & information, so you understand quite clearly what's going on during therapy. Brittney Ravettine a therapist has done for me what no one else has in 20 years , getting my right heel back on the ground. Now I don't have to have surgery to cut the ligaments so my heel stays on the ground while walking!!! Her hands are blessed & so is she ! Blessings everyday to the staff here. I'm a client for life. I'd highly recommend anyone serious about their therapy this is the place very encouraging!!!
In a little less than a week, I got lots and lots of emails and texts and phone calls from the Orthology folks to confirm my appt, and several times I spoke with them about the nature of my visit was to see a medical doctor to try to get a diagnosis for a sport injury. On 3 separate occasions they confirmed that they would take my insurance without a PCP referral, that in fact they would be the PCP, but then the morning of the appt, when they had asked me to confirm the appt for the 10th time, told me differently. If I may help diagnose the problem here, I think I was in their system as a PT patient, not as a medical patient. I think they probably are trying to give really good service, but I was told so many different things by so many different people. So, please bear in mind, this review is made based on everything that happened before I ever made it through the front door. I'm guessing they're probably lovely folks if you can get ahold of the right person!
The Dr. was very good. But the administration was very slow. Also, not only they did forget to give me my prescription but they gave my personal information to third parties services to contact me without my authorization. I think I can not trust this company.
When it comes to physical therapy this place is great. Professional, thorough and I like how they focus on functional and sports related treatment. Dr Neely is first rate.
I could not be more pleased with the treatment provided here. I've found Joel, and the rest of the staff, to be helpful, pleasant, and engaging. The office is clean, and organized. Support staff is on the ball.
Orthology Union Square is a US Physiotherapist based in New York Manhattan, New York. Orthology Union Square is located at 37 Union Square W, 3rd Floor, 5th Floor, New York, NY 10003, USA.
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